This problem can occur when:
- the account exceeds the amount of deposits allowed per month
- the account is not in your name
- the account has already been used by another client to request a loan.
Remember that the bank account where we will make the deposit MUST be in your name, otherwise your loan will be rejected and you will not be able to request it again.
You do not have an account? We recommend opening one in Azteca or Oxxo. It's very easy!
Email us at firstname.lastname@example.org with the following SUBJECT: "Error associating my account" and we will review your account. It may take a while for us to reply because we have to check your Bank Account Status with your bank. Please allow 24 hours for a response.